Deleting a user in Smart Arena is an essential administrative function that ensures the platform remains secure and organized. This feature is useful for removing inactive users, revoking access for former employees, or cleaning up user accounts that are no longer needed. By managing user access effectively, administrators can maintain up-to-date records, prevent unauthorized access, and ensure that only relevant and active users have access to the platform. The deletion process is straightforward, giving administrators full control over user management.
Go to User overview.
Above the user list there are three buttons: Delete user, Send message, and registration email.
To delete a user, you must first select one or more users by clicking the checkboxes on the left side of the list.
4. Clicking Delete user will remove the user from your organization.
When a user is deleted from the organization in Smart Arena, their account is removed from the organization's active user list, but they still retain access to the application. This means their account remains in the system, and key identifiers such as their email address and mapping codes are still associated with their account.
These identifiers can therefore not be reassigned or used for creating new users until the account is permanently deleted in the Deleted Users section.
This ensures that any previous user data remains secure until a final decision is made to permanently remove the account.
5. In Deleted users under User management, select the user by clicking their checkbox, and then choose whether to permanently delete the user or restore their profile.
Important!
If a user is permanently deleted, the email (unique identifier) is released, allowing you to create a new user with the same email. However, if the user is only partially deleted (deactivated), it will not be possible to create a new with user the same data because the email remains in use.