If you forget your password, click the Forgot Password? button on the log-in page and enter your registered email address. The system will send you a password reset email.
Make sure to use the exact email registered in the application (typically your work email) without typos, as an incorrect email will prevent the reset email from being sent.
Additionally, check your spam or junk folder if you don’t see the email in your inbox.
For more information see resetting a password.