Basic User Support
Questions concerning general use of the Smart Arena platform.
13 articles
- I’m having trouble logging in as a new user. What should I do?
- What should I do if I forget my password?
- Can I access the course from home using my personal email?
- What do the different course statuses mean in Smart ARENA?
- How is course progress tracked, and are there completion criteria or tests?
- I passed the test, but the course isn’t marked as completed. Why?
- How can I check if I’ve completed a course?
- Can I retake a course?
- When will I receive my certificate?
- Where can I find the Additional Materials Folder to download the material for the course?
- Why isn’t the video playing in my course?
- What should I do if the page won’t load?
- I Can’t Sign In to Smart Arena Using My Work AccountTroubleshooting SSO Login Issues.
